Customer Frequently Asked Questions
- What does the filing mean for our relationship and continuing to do business in the future?
- With whom can I speak about a pending shipment?
- Will I be able to continue to place new orders?
- With whom can I speak about my contract/relationship with Sleep Innovations/Advanced Urethane Technologies?
- Where can I go for additional information about the filing?
What does the filing mean for our relationship and continuing to do business in the future?
Sleep Innovations/Advanced Urethane Technologies’ customer relationships are a priority and that will not change because of the filing. We remain firmly committed to delivering the quality products and superior service for which our Company is known. In addition, the Company is attempting to secure financing that would improve liquidity and help ensure that Sleep Innovations/ Advanced Urethane Technologies will have adequate working capital throughout the restructuring process.
With a stabilized financial foundation, we expect no interruptions to customer deliveries or service. We appreciate your support and we look forward to continuing to do business as we build a better and stronger Company.
With whom can I speak about a pending shipment?
Sleep Innovations/Advanced Urethane Technologies is receiving, processing and shipping orders as usual. If you have any questions regarding an order, please contact your Company representative.
Will I be able to continue to place new orders?
Absolutely. The day-to-day ordering process and delivery schedule of the Company is unaffected by our filing.
Continue to work with the same Sleep Innovations/Advanced Urethane Technologies staff you have always worked with as these relationships are not expected to change. Maintaining Sleep Innovations/Advanced Urethane Technologies’ strong customer relationships is a priority and that will not change because of the filing.
Please contact your Company representative with any questions.
Where can I go for additional information about the filing?
Please talk to your Sleep Innovations/Advanced Urethane Technologies representative. For more information, please visit http://pacer.psc.uscourts.gov or www.SleepInnovationsCh11.com.